Our WARRANTY
Kalon® Wheels, Sapphire Luxury Alloys®, Thret® Off-Road and Alloy Creations Co.™ offers a two year finish warranty our chrome plated and painted wheels along with a seven year structural warranty on wheels manufactured by Kalon® Wheels, Sapphire Luxury Alloys®, Thret® Off-Road and Alloy Creations Co.™ .
Qualifications for Warranty
Proper cleaning and maintenance on wheels must be evident.
Wheels must be used under regular road and weather conditions.
Wheels cannot be used for racing or off roading unless wheel is specified.
Wheels cannot be used for vehicles that are unfit. IE: excessive load capacity of a certain wheel.
Defect on wheel must be a manufacturer warranty and not cause by neglect or impact/accident.
Damage or issues with wheels manufactured by Kalon® Wheels, Sapphire Luxury Alloys®, Thret® Off-Road and Alloy Creations Co.™ that are not caused by, or the result of, a manufacturing defect by Kalon® Wheels, Sapphire Luxury Alloys®, Thret® Off-Road and Alloy Creations Co.™ is not covered under the warranty.
Wheels that have been modified or refinished are not covered under warranty.
Warranty applies to original purchaser of the wheels and is limited by dollar amount that was paid to Kalon® Wheels, Sapphire Luxury Alloys®, Thret® Off-Road and Alloy Creations Co.™.
Consequential Damages to vehicles are not covered under warranty.
Submitting for Warranty
A Return Merchandise Authorization (RMA) must be requested prior to any returns to Kalon® Wheels, Sapphire Luxury Alloys®, Thret® Off-Road and Alloy Creations Co.™.
RMA must be requested by the purchaser whom purchased directly from Kalon® Wheels, Sapphire Luxury Alloys®, Thret® Off-Road and Alloy Creations Co.™.
Return wheel must be sent freight prepaid. Freight and shipping costs or any consequential damages are not covered by Kalon® Wheels, Sapphire Luxury Alloys®, Thret® Off-Road and Alloy Creations Co.™ Warranty.
If Warranty is denied, it is up to purchaser to send return labels to get wheel returned.
Returns are accepted within 45 days upon shipping. All returns must include an RMA number from Kalon® Wheels, Sapphire Luxury Alloys®, Thret® Off-Road or Alloy Creations Co.™ and must be received in its’ original packaging and received without damage unless previously specified. All mounted wheels are not returnable unless approved by Kalon® Wheels, Sapphire Luxury Alloys®, Thret® Off-Road or Alloy Creations Co.™. Shipping and insurance fees are not covered by Kalon® Wheels, Sapphire Luxury Alloys®, Thret® Off-Road or Alloy Creations Co.™ but may be credited if approved by Kalon® Wheels, Sapphire Luxury Alloys®, Thret® Off-Road or Alloy Creations Co.™. All returns with damage caused by buyer or damage caused during return is not covered by Kalon® Wheels, Sapphire Luxury Alloys®, Thret® Off-Road or Alloy Creations Co.™. Any wheels altered by buyer is not returnable. A 25% restock fee may be charged by Kalon® Wheels, Sapphire Luxury Alloys®, Thret® Off-Road and Alloy Creations Co.™ for any returns.
NOTE: OTHER THAN AS EXPRESSLY SET FORTH ABOVE, KALON® WHEELS, SAPPHIRE LUXURY ALLOYS®, THRET® OFF-ROAD AND ALLOY CREATIONS CO.™ MAKES NO REPRESENTATIONS AND GRANTS NO WARRANTIES, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, BY STATUTE OR OTHERWISE, AND KALON® WHEELS SPECIFICALLY DISCLAIMS ANY WARRANTIES, WHETHER WRITTEN OR ORAL, OR EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE OR ANY WARRANTY AS TO THE VALIDITY OF ANY PATENT RIGHTS OR THE NONINFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES.
In no event shall KALON® WHEELS, SAPPHIRE LUXURY ALLOYS®, THRET® OFF-ROAD, AND ALLOY CREATIONS CO.™ be liable for any special, incidental or consequential damages. Kalon® Wheels, Sapphire Luxury Alloys®, Thret® Off-Road and Alloy Creations Co.™ has the right to change or cancel said warranty at any time without notice.